Structuring your Revenue team — Patrick Thorp // Founder Revenue Academy

Co-founder of Founder Revenue Academy, Patrick Thorp talks about the various ways founders can structure their revenue team. Initially, founders have to take a founder-led approach to sales and as they gain more customers, they can adopt one of four structures. Today, Patrick highlights the different structures founders can adopt.
About the speaker

Patrick Thorp

Founder Revenue Academy

 - Founder Revenue Academy

Patrick Thorp is Co - founder at Founder Revenue Academy

Show Notes

  • 02:09
    Whats the first thing you recommend to founders structuring their revenue teams?
    For founders looking to start from the ground up, they will need to lead the initial sales operation.
  • 02:56
    Whats next after this?
    Create an assembly line. Get salespeople who open up conversations with your target market, then have people who would talk to a qualified lead to close a deal, and finally have a customer success manager to help retain these customers. The SDR, to AE, to the Customer Success Manager.
  • 04:26
    Whats another model they can think about?
    The pod structure is great for people who are product-led. There is an outbound prospector, an inbound marketer, an account executive, and a customer success manager. These people should all be product-obsessed.
  • 06:24
    What is the fourth model?
    The return jewel flow model is typically for bigger businesses. It has specialized streams of inbound and outbound.
  • 08:47
    Do you find yourself feeling like the founder led model should be giving way to the assembly line much more quickly?
    Ideally, it should.
  • 10:05
    Where do you feel like that CRO typically fits?
    The time to hire a CRO depends on what you want a CRO to come in and solve.
  • 12:46
    Why do people become founders considering how difficult it is?
    They want to serve a higher purpose. They have a big why.

Quotes

  • “The first 10 customers for a B2B SaaS founder would likely come or have to come from the founder themselves in my experience.” - Patrick Thorp

  • “Taking a phone first approach, by the way, is the quickest way to establish product-market fit.” - Patrick Thorp

  • “I would say probably zero to 1 million is the founder-led, probably one to five is the assembly line, five to 10 is the pod structure. And 10-million plus would be the jewel flow.” - Patrick Thorp

  • “The best companies that I've seen in terms of structure have had a VP of sales, a VP of marketing and a VP of customer success, and a VP of RevOps, actually all coming into the CRO to start reports.” - Patrick Thorp

About the speaker

Patrick Thorp

Founder Revenue Academy

 - Founder Revenue Academy

Patrick Thorp is Co - founder at Founder Revenue Academy

Up Next: